Rikki is more than a company—it’s a movement. We’re creating a world where anyone working to improve healthcare finally has the tools to do it—20x faster, without engineers.

Jyoti Mokal
CEO | Co-Founder
ABOUT US

Our Story

A legacy of CX innovation

In 2014, we introduced the first CX platform for healthcare, earning industry-wide recognition. Over the next five years, we grew exponentially with a small but determined team launching 20 more products—an ambitious feat that earned us the title of “Cool Vendor” by Gartner in 2017.

Lessons from our first startup

Along the way, we learned a hard truth: software development couldn’t keep up with healthcare’s constantly evolving needs. No matter how lean our processes or how talented our engineers, the demand for innovation was relentless—and scaling wasn’t just difficult, it was unsustainable. We knew there had to be a better way.

A second act, a higher purpose

Now, a decade later—wiser, a little grayer, and armed with the latest advancements in AI and no-code technology—we’re back to make rapid healthcare innovation a reality, and to make the tools accessible to anyone. Our name is Rikki, and we’re an AI-native healthcare startup on a mission to empower the visionaries working to transform healthcare.

A new way forward

Healthcare doesn’t suffer from a lack of ideas—it suffers from a lack of access to the tools that bring those ideas to life. Innovation shouldn’t require massive budgets, endless timelines, or an army of engineers. Whether you’re a large health plan, a small community hospital, a nonprofit, or a team of one, if you’re working to improve healthcare—you deserve the tools to make it happen.

That’s why we built Rikki, the world’s first Digital Health Experience Platform (DHXP)—a platform designed to make building, boosting, or buying enterprise-grade digital solutions radically simpler.

The future of healthcare isn’t just about bold ideas. It’s about making them real. And we believe the key to transforming healthcare is empowering the innovators already shaping its future.

Mark Nathan
Executive Chairman | Co-Founder
image of employees in a startup company environment
LEADERSHIP

Our Team

We’re a mission-driven team of innovators, builders, and problem-solvers, united by a belief in the power of technology to reimagine industries and transform lives. Our leadership brings together some of the brightest minds from healthcare, technology, AI, digital product development, and engineering. We’ve led at industry giants, scaled high-growth startups, and built game-changing platforms—but what truly defines us isn’t just our experience. It’s our relentless drive to transform healthcare by empowering the visionaries and change-makers shaping the future.

Image of Jyoti Mokal, CEO and Co-Founder at Rikki Health
Jyoti Mokal
CEO | Co-Founder

Jyoti is a visionary leader, problem-solver, and builder at heart. As CEO and co-founder of Rikki, she’s on a mission to unleash innovation in healthcare by rethinking how digital products are built.

Through her career, Jyoti has bridged the gap between product and engineering, building and uniting high-performance teams to deliver some of the most sophisticated applications and high-growth SaaS platforms.

A relentless innovator, Jyoti has spent her career challenging the status quo—exploring new technologies, frameworks and ways of working to make rapid application development a reality.

Rikki is the culmination of her lifelong work—a platform designed to empower the healthcare visionaries, enterprises, and changemakers who are shaping the future.

EXPERIENCE
OneDigital, Zipari,
Motorola, GE
Image of Mark Nathan, Executive Chairman and Co-Founder at Rikki Health
Mark Nathan
Executive Chairman | Co-Founder

Mark is a former NASA scientist turned CX pioneer and tech visionary. His career has spanned some of the most innovative consumer brands and cutting-edge tech companies, driven by a singular mindset: there’s always a better way.

Mark has spent his career pushing the boundaries of what’s possible—from pioneering new frontiers in CX, no-code technology, and AI to leading teams in building breakthrough platforms and products faster and more efficiently.

As Executive Chairman and Co-founder of Rikki, Mark brings deep experience in venture-building, leadership, and product innovation, guiding the company’s mission to transform digital healthcare by making innovation radically more accessible and scalable. His drive to build the future of healthcare isn’t just about technology—it’s about empowering the innovators changing healthcare.

EXPERIENCE
Zipari, Guardian Life, Disney,
NASA, Apple, NeXT
Image of Peter Licursi, Chief Growth Officer at Rikki Health
Peter Licursi
Chief Growth Officer | Founding
Partner @Mongoose Studio

With 30+ years of enterprise sales experience, Peter Licursi has driven growth for some of the most innovative technology brands and high-growth SaaS startups. A strategic leader, he has a proven track record of building high-performing teams, exceeding growth goals, and forging lasting partnerships.

Peter’s customer-first mindset and consultative approach help him align client needs with the right technology and digital health solutions. His expertise in scaling revenue and market expansion makes him a key force behind Rikki Health’s mission to transform healthcare innovation.

As Chief Growth Officer, Peter is leading the charge to bring AI and no-code technology to healthcare visionaries, enabling them to build, scale, and deploy solutions faster than ever.

EXPERIENCE
Pager Health, Zipari, Abacus Insights,
BMC, Apple, NeXT
Image of Kraig van den Klamp, Chief Technology Officer at Rikki Health
Kraig van der Klomp
Chief Technology Officer

Kraig is a veteran tech builder and entrepreneur. With over 30 years of experience, he has a long record of leading teams to success in product innovation, development, and commercialization.

An innovator and inventor at heart, and with his deep expertise in AI, cloud-native architecture, application design, and platform development, he’s not just building products—he’s helping reimagine the future of healthcare.

As CTO of Rikki, Kraig is passionate about harnessing AI to reimagine application development—making it faster, more secure, and infinitely scalable, while slashing the need for engineering. At the same time, he’s working to redefine personalization at scale, pioneering new ways to drive deeper consumer engagement, drive better health outcomes, and maximize lifetime value.

EXPERIENCE
Amazon, h2 Wellness, OutcomeMD,
Gigmore, Pioneer Square Labs
Image of Randy Foliente, Chief Marketing Officer at Rikki Health
Randy Foliente
Chief Marketing Officer | Founding
Partner @Mongoose Studio

Randy is a dynamic marketing leader with 25+ years experience accelerating brand growth, launching breakthrough products, and building global audiences for purpose-driven companies.

His expertise spans healthcare SaaS, e-commerce, digital health platforms and connected care apps, reaching up to 6.7 million consumers across 15 countries.

An innovator at heart, Randy has led marketing and product development teams to explore tech-enabled solutions that can drive branded experiences and 1:1 marketing at scale.

As CMO of Rikki Health, he is dedicated to amplifying the company’s impact, and inspiring organizations to discover new approaches to healthcare innovation and consumer engagement.

EXPERIENCE
Wellevate (Emerson Ecologics), Klaire Labs (SFI Health), Designs for Health, h2 Wellness, Metagenics
Image of Howie Fung, vp of operations at Rikki Health
Howie Fung
VP | Operations

Howie is a problem-solver, a team builder, and a leader who puts people first.

With 17+ years of experience in operations at blue-chip and market-leading SaaS companies, he knows what it takes to keep things running smoothly while always looking for ways to improve.

As VP of Operations at Rikki, Howie makes sure client delivery and day-to-day operations are seamless, but his real passion is building teams that thrive. He believes in leading with trust, respect, and support, creating an environment where people feel valued and empowered to do their best work.

Collaboration is at the heart of how Howie operates. He brings teams together, aligns them around a common goal, and helps turn big ideas into reality. At Rikki, he’s not just keeping things on track—he’s helping build something that truly makes a difference.

EXPERIENCE
Citi, Zipari, HealthFirst, Horizon Blue
Cross Blue Shield of New Jersey, Oklahoma Health Authority, hp
Image of Abhi Patil, VP of Product at Rikki
Abhi Patil
VP | Product

Abhi is an accomplished product leader with 12+ years of experience driving strategy, innovation, and execution for leading SaaS platforms and tech-enabled businesses.

With a Master’s in Innovation Management, he launched a VC-backed startup right out of grad school—an experience that strengthened his resilience, leadership, and ability to build from the ground up.

Since then, Abhi has led product innovation at high-growth startups and enterprises, developing cutting-edge, customer-centric solutions.

As VP of Product at Rikki, he works closely with the executive team to shape product strategy, ensuring maximum value while aligning with Rikki’s mission.

A passionate advocate for customer-driven innovation, Abhi thrives on uncovering insights, solving complex challenges, and driving continuous improvement. With deep expertise in B2B SaaS, he is committed to making digital product development smarter, faster, and more accessible.

EXPERIENCE
OneDigital, Zipari
TALK TO RIKKI

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